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Documentation

Need help getting started, or are you stuck on one thing you're trying to do but can't figure out? Here are some resources that may help.


FAQ

How do I create a Flipside account?

When you first launch Flipside Studio, you will be asked to enter your email address and an account creation link will be sent to you.

Why can't I log into my account?

If you are having problems logging into your Flipside Studio account through the website, you can recover your password through our forgot your password page.  If you’re still not able to access your account, contact support.

How do I remove the #madeinflipside watermark?

If you’re looking to get rid of the #madeinflipside watermark, contact us as info@flipsidexr.com or through our get in touch page.

I'm looking for a feature that you don't currently have

If you’re looking for a specific feature that we don’t currently have, shoot us an email at info@flipsidexr.com to discuss.

I want to use custom assets, but don't want to make them myself

You can find assets like characters, sets and props to integrate into your Flipside Studio productions from a variety of sources, including the Unity Asset Store, SketchfabTurbosquid, Daz3D, and others.

If you are looking for custom asset development, we have a full-service in-house production studio that can take care of it for you. Learn more about Flipside Labs.

What headsets does Flipside Studio work with?

Flipside Studio works with any headset that is compatible with Oculus Home (Rift, Rift S) or SteamVR (HTC Vive, Valve Index, Windows MR).

If you're looking for Oculus Quest support, contact us!

Where can I download Flipside Studio?

You can download Flipside Studio from the Oculus Home or SteamVR app stores.

Why can't I install Flipside Studio?

If you’re unable to install Flipside Studio, check your internet connection. If connectivity is not an issue, contact the app store you are downloading from.

How do I use Flipside Creator Tools?

Flipside Creator Tools is a plugin for the Unity game engine. To create custom assets for Flipside Studio, download Unity and Flipside Creator Tools. More information here.

How do I report a problem?

You can report a problem with Flipside Studio by clicking on the settings button in the desktop camera switcher and going to the Support tab. The report will collect info about your session to help us see what went wrong. Click here for complete instructions.

You can also report a problem by contacting us here, or get support from the community on our Discord.

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This documentation was generated by the My App Documentation Project. We're always open to new contributions *wink* *wink*